MANAGING
ASSERTIVELY -
HOW
TO IMPROVE YOUR PEOPLE SKILLS
Most managers know their fields inside out.
Give them a technical problem, and they'll solve it. But what about people problems? When
it comes to solving these, most managers just aren't prepared.Managing Assertively is complete and systematic, designed to assist you
in building the people skills that are the most important tools you have. The emphasis is
on how-to techniques, practical approaches for dealing with the practical on-the-job
problems you face every day.
When you finish, you'll be able to
communicate more confidently, effectively, and assertively. . .turning "people
problems" into "people solutions." |